Logistics

The Mutual Aid Branch facilitates emergency response across jurisdictional lines and oversees the reimbursement of costs resulting from emergency response deployments. The branch works directly with local, state, and federal Mutual Aid stakeholders to ensure an integrated and unified effort before, during, and after emergencies, planned events, and disasters. To accomplish this, the Mutual Aid Branch manages the Statewide Mutual Aid Agreement (SMAA), the Emergency Management Assistance Compact (EMAC), and requests for Direct Federal Assistance (RRFs) for the State of Florida.

Chasity Brown, Mutual Aid Branch Director and EMAC Coordinator

Statewide Mutual Aid Agreement (SMAA)

DEMES Mutual Aid Processing

FDEM Mutual Aid has transitioned to all digital processes:

• FDEM Mutual Aid processes must now be completed through a digital portal located at: www.fdemportal.com/grants. Please note that paper cost estimates and claims will not be accepted for FDEM reimbursement moving forward.
• Additional information and resources about the system available at: www.floridadisaster.org/DEMES including registration instructions, job aids, and a recorded webinar for using the system.
• To register agency, financial POCs will need to go to: www.fdemportal.com/grants and register. Once registration access has been approved by the FDEM Grants Management admins please send notification to MutualAid@em.myflorida.com and/or Chasity.Brown@em.myflorida.com to be granted Mutual Aid portal access. (If your agency already has access to the FDEM grants portal, then you will only need to email Mutual Aid to gain access to the portal.)

Statewide Mutual Aid Agreement (SMAA) 2023 Edition
SMAA Information Sheet
Mutual Aid Branch Standard Operating Guide (SOG)

Local to Local Mutual Aid and Planning Forms

Florida Resource Support Agreement (RSA)

Cost Estimate Form

Claim Summary Form

Emergency Management Assistance Compact (EMAC)

EMAC R-1
EMAC R-2
R-2 Claim Checklist
EMAC Mission Ready Package (MRP) Template

Contracts and Vendor Management work with the state’s logistical vendors to ensure the readiness of commodities and resources are readily available to support the state’s response to a disaster event. This includes the contract management, coordination of equipment, and consistent readiness of the logistical vendors.

Tiffany Gary, Logistics Contract and Vendor Managerogistics Contract & Vendor Manager

Emily Benton, Logistics Contracts and Vendor Specialist

Terrance Washington, Vendor Services Coordinator

Warehouse and Asset Management is responsible for the oversight and coordination of the Division’s warehouse operations, ensuring the readiness and operational capability of both Logistics warehouses, including the Florida Central Operations and Coordination Ofice (FLCOCO) and Tallahassee Warehouse. This unit manages the full lifecycle of warehouse functions, including:

• Warehouse Readiness & Operations – Ensuring facilities remain operational and response-ready at all times, including preventive maintenance, safety compliance, and 24/7 activation
• Warehouse Management System (WMS) – Operating and maintaining the Division’s WMS for real-time tracking of commodities, fleet assets, equipment, and resource accountability.
• Fleet Operations – Managing the Division’s fleet vehicles, including scheduling, maintenance, fueling, and deployment in support of disaster
• Logistics Staging Area (LSA) Coordination – Planning, stafing, and executing LSA operations during activations, ensuring eficient receipt, storage, and distribution of
• Resource Management – Overseeing procurement, storage, and deployment of critical resources such as bottled water, shelf-stable meals, generators, tarps, and other life-sustaining supplies.
• Coordination & Reporting – Supporting state and federal logistics missions, providing situational awareness reporting, and maintaining accountability of all assets in coordination with the Operations and Planning

Warehouse and Asset Management ensures that the Division’s supply chain, assets, and facilities are positioned to support rapid deployment, sustainment, and recovery operations across the state.

Brendan Blais, State Warehousing Manager

Doug Batsel, Central Warehouse Supervisor

Hannah Hayes, Accountable Property Officer

Fleet and Facilities work to manage the Division’s facilities and fleet (vehicles) both during blue sky and grey sky operations. The Facilities Unit is housed within logistics and is responsible for maintaining the physical buildings and campus property of the Division (seven buildings across five campuses statewide). The Fleet Unit manages, provides maintenance and purchasing of vehicles to include Mobile Command Vehicles.

VACANT, Logistical Operations Manager

Michael Duncan, Logistics Planning Manager

Kenneth Strong, Fleet Manager  

 Christina Goetzman, Deputy Bureau Chief of Response, Logistics Section Chief

Tim Conroy, Logistics Program Manager