Resources
There are several resources to help you adopt DEMES for your emergency needs. Please click the links below to download the materials to use in your daily operations and with your teams.
The information below is used for Gray-Sky Emergency Procurement and Invoicing related to services provided during a State Emergency Response Team (SERT) activation. Please refer to the Procurement site for additional information or guidance on blue-sky vendor procurement.
Check back to see the available applications.
- FAQ
- Job Aid:State Agency Event Cost Tracking
- Webinar Recording
- Webinar Presentation
- Questions: Email the FDEM Finance teamat EOC-ChiefFinance@em.myflorida.com
Training & FAQ
- Webinar Recording
- FAQ: Mutual Aid Portal
- NEW: Mutual Aid Playbook
- NEW: DEMES Mutual Aid MRP Quick Reference Guide
- SMAA Reimbursement Guide
- NEW: Mutual Aid Process Manual
- NEW: User Guide for Cloning an Existing RSA, Adding Variable Rates, & Using Fringe Calculator
- Update Agency and Contacts Information
- Create a Resource Support Agreement (RSA) for a Mission
- Sign an RSA
- Amend RSA
- Create & Submit a Claim
- SMAA Submission Process
- Resource Support Agreement (Cost Estimate) Tutorial
- Mutual Aid Claim (Reimbursement) Tutorial
- How to add Backfill to a Claim
- How to add New Contacts to a Claim
- How to Amend a Resource Support Agreement
- NEW: Adding Variable Rates, & Using Fringe Calculator
- NEW: Cloning an Existing RSA for Use on a Future Mission
Support is available directly in DEMES, so users no longer need to email FDEM for assistance. Take advantage of these support offerings, including:
- Find answers to your questions by using the Chatbot or searching the knowledge base (FAQ tab)
- Submit a case through the FAQ tab, and your FDEM representative will help resolve your issue
The information below is for Resource Management when the State Emergency Response Team (SERT) is activated and should only be used when instructed. Please refer to the SERT webpage for additional information or guidance.
- Resource Management Overview
- Register For the Portal
- NEW: Gray Sky Resource Management Learning Guide
- NEW: DEMES Resource Management Quick Reference Guide
- Job Aid
- DEMES Resource Management Trainings and Contacts 2024.pdf
- Resource Management Demobilization Tutorial
- Resource Management Mobilize and Activities Tutorial
- Resource Management Registration Tutorial
